Privacy & Cookie Policy
Privacy Policy for Robertson Glazing
This Privacy Policy explains how Robertson Glazing collects, uses, and protects any personal information provided when using this website.
Robertson Glazing is committed to ensuring that your privacy is protected and that your personal data is handled in accordance with applicable data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
Information We Collect
We may collect and process the following information:
- Name and contact details such as email address and phone number
- Information submitted through contact forms or quote requests
- Technical data such as IP address, browser type, and device information
- Website usage data collected through analytics tools
How Your Information Is Used
Your information may be used to:
- Respond to enquiries and provide quotes
- Deliver requested services
- Improve website performance and user experience
- Monitor website usage and performance
- Provide relevant marketing and advertising
We do not sell your personal data to third parties.
Legal Basis for Processing
We process your personal data based on:
- Your consent when submitting forms or accepting cookies
- Legitimate interests such as improving services and website performance
- Contractual necessity to provide requested services
Third-Party Services
This website uses third-party services to support functionality and marketing, including:
- Google Analytics
- Google Ads
- Meta Pixel
These services may collect information about your interaction with the website through cookies and similar technologies to help us understand usage and improve advertising performance.
Data Sharing
We may share data with:
- Service providers who support our website and business operations
- Analytics and advertising platforms
- Legal authorities where required by law
All third parties are required to handle your data securely and in accordance with data protection laws.
Data Retention
We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including legal and reporting obligations.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Contact
For any privacy-related enquiries, please contact:
Robertson Glazing
Grovedell House
15 Knightswick Road
Canvey Island
Essex SS8 9PA
Email: info@robertsonglazing.co.uk
Cookie Policy
Cookie Policy for Robertson Glazing
This website uses cookies to improve your browsing experience and to help us understand how the site is used.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information to site owners.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly and cannot be switched off. They enable core features such as navigation, security, and form submissions.
Performance and Analytics Cookies
These cookies help us understand how visitors interact with the website by collecting anonymous information such as page views and traffic sources.
We use:
- Google Analytics
Advertising and Targeting Cookies
These cookies are used to deliver relevant advertisements and measure marketing performance.
We use:
- Google Ads
- Meta Pixel
These may track browsing behaviour across websites to provide more relevant advertising.
Functionality Cookies
These cookies remember your preferences and improve your experience on the website.
Managing Cookies
You can control and manage cookies through your browser settings. Disabling cookies may affect how the website functions.
You can also manage your preferences through the cookie consent banner on this website.
Updates to This Policy
This policy may be updated from time to time to reflect changes in technology or legal requirements.
Contact
For any questions regarding this policy, please contact:
Robertson Glazing
Grovedell House
15 Knightswick Road
Canvey Island
Essex SS8 9PA
Email: info@robertsonglazing.co.uk